USING OUR WEBSITE

When using this web site you agree to be legally bound by these terms and conditions as they may be modified and posted to our web site from time to time. Without prejudice to the above, by using or accessing our website, you agree to be legally bound by these terms and conditions of use as they apply to your use of or access to our website. If you do not wish to be bound by these terms and conditions then you may not use our website. You must ensure that the personal information you provide is accurate and complete and that all ordering or registration details (where applicable) contain your correct name, address and other requested details.

COPYRIGHT

The contents of our web site are protected by international copyright laws and other intellectual property rights. We, or other third party licensors, are the owner of these rights. All product and company names and logos mentioned in our web site are the trade marks, service marks or trading names of their respective owners, including us. You may download material from our web site for the sole purpose of using it as a information resource. However, you may not modify, copy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, any material or information on or downloaded from our web site including, but not limited to text, graphics, video, messages, code and/or software without our prior written consent, except where expressly invited to do so.

CANCELLATION POLICY

Due to the nature of our business, we kindly ask our clients to notify our clinic 24 or more hours in advance of any cancellations and/or rescheduling by phone 416-484-4884 or 647-764-7490 or by email: info@igbeauty.com

In cases of cancellations and/or rescheduling that are less then 24 hours the following applies:

• If less than 24 hours cancellation notice is given IGBeauty reserves the right to charge 25% of the treatment cost scheduled for the cancelled appointment.
• Appointmants that are simply missed or not attended will also incur an immediate 25% charge of the treatment cost scheduled.
• In the case of Pre-Paid appointments (or vouchers) appointments that are not attended will forfeit that particular treatment in the package.

REFUND POLICY

Due to Health Canada regulations we cannot offer any refund and/or exchange on any cosmetic products.

IGBeauty has a “no refund” policy if you simply change your mind.

All treatments and services are not transferable to other treatments, other individuals or other clinics.

Deposits paid for all skin and laser treatments, including cosmetic injectable treatments are non-refundable.

It must be noted that all package deals are based on a discounted price per treatment. If client cancels and/or wishes to obtain a refund of any portion of the said package of treatments he/she will be charged the actual individual rate for the said treatment and not the package rate.

However we may reconsider a refund if we judge that the treatment that the client purchased might have negative health reprecussions for the client.

NON-SERVICE POLICY

IGBeauty reserves the right not to provide services to a client if we consider that there are negative health consequences in pursuing a particular treatment for the individual in question. 

RESULTS WARRANTY/DISCLAIMER

While many of our clients experience great results, results may vary on the client’s individual health history. IGBeauty does not warrant the results advertised.  In addition, in order to obtain optimal results, each customer is advised to attend a consultation session where they must reveal their medical history, including any medication they take in order for IGBeauty to prescribe the right treatment. In addition, once the treatment phase is completed we strongly advise the use of post-treatment care products to all customers at our clinic.

Thus, clients must strictly adhere to pre-treatment and post-treatment protocols.

CONTENT LIABILITY

We shall have no responsibility or liability for any content appearing on our Website. You agree to indemnify and defend us against all claims arising out of or based upon our Website. No link(s) may appear on any page on our Website or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement of or other violation of any third-party rights.

CHILD SUPERVISION IN CLINIC

Children are welcome into our clinic however we regret that our staff members are unable to supervise children during treatments for both health and safety and insurance purposes.

Please could we politely ask that you do not bring your children along to your appointment with us unless they are supervised by another adult.

Children will not be allowed into treatment rooms for health and safety reasons.

We apologise for any inconvenience caused.